SHIPPING WITHIN AUSTRALIA

Free express shipping on all orders via Australia Post Express services (1-2 days) 

SHIPPING INTERNATIONALLY

​All orders sent via EMS Express post with a flat fee of $15 (3-5 days)

TRACKING ORDERS

​All customers will be notified of their tracking number via email.

Any purchases made through Élever must be returned to the head office within 30 days from date of purchase to qualify for a refund. For hygiene reasons we do not accept returns for earrings.

​We do not offer refunds or exchanges on any sale items. 

​To arrange a return, please contact our customer care team at hello@eleveraustralia.com.au.

If your order qualifies for a refund, our customer care team will then authorise your return and advise how to proceed.

​All customer returns are at the customer's expense and must be returned in their original condition, undamaged, unworn and properly secured in the Élever box provided.